Full policy

Data Controller

GIOIA GROUP S.R.L.
Corso Giuseppe Gabetti, 16bis.
10131 Turin (TO)

Holder's email address: [email protected]

Types of Data Collected

Among the Personal Data collected by this Web Site, either independently or through third parties, are: Tracking Tool; Usage Data; first name; last name; email; various types of Data; username; password; phone number; payment information; billing address; device information; physical address; company name; VAT number; tax code; province; zip code; city; house number; answers to questions; clicks; keypress events; motion sensor events; mouse movements; position relative to scrolling; and touch events.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed prior to the collection of such data.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Web Site.
Unless otherwise specified, all Data requested by this Web Site is mandatory. If the User refuses to provide them, it may be impossible for this Web Site to provide the Service. In cases where this Web Site indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who are in doubt about which Data are mandatory are encouraged to contact the Data Controller.
Any use of Cookies - or other tracking tools - by this Web Site or the owners of third party services used by this Web Site, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for third party Personal Data obtained, published or shared through this Web Site and warrants that he or she has the right to communicate or disseminate it, releasing the Owner from any liability to third parties.

Method and place of processing of collected Data

Mode of treatment

The Data Controller adopts appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computer and/or telematic tools, with organizational methods and logics strictly related to the indicated purposes. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Web Site (administrative, sales, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

Legal basis for processing

The Owner processes Personal Data related to the User if one of the following conditions exists:

• the User has given consent for one or more specific purposes; Note: In some jurisdictions, the Data Controller may be authorized to process Personal Data without the need for the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
• processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
• processing is necessary to fulfill a legal obligation to which the Controller is subject;
• the processing is necessary for the performance of a task of public interest or the exercise of public authority vested in the Controller;
• processing is necessary for the pursuit of the legitimate interest of the Controller or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

Location

The Data is processed at the Owner's operational offices and at any other location where the parties involved in the processing are located. For more information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than the country where the User is located. To obtain more information about the location of the processing, the User may refer to the section on Personal Data processing details.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or constituted by two or more countries, such as the UN, as well as regarding the security measures taken by the Controller to protect the Data.

The User may verify whether any of the transfers just described takes place by reviewing the section of this document on details of the processing of Personal Data or request information from the Controller by contacting him at the contact details given at the beginning.

Retention period

Data are processed and kept for the time required by the purposes for which they were collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
• Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When processing is based on the User's consent, the Data Controller may retain the Personal Data longer until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, at the expiration of this period the right of access, deletion, rectification and the right to Data portability can no longer be exercised.

Purposes of the Processing of Data Collected

User Data is collected to enable the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Viewing content from external platforms, Contacting the User, Statistics, Tag Management, Payment Management, Collection of Privacy Preferences, Registration and Authentication provided directly from this Website, Contact Management and Message Sending, Interaction with social networks and external platforms, and Protection from SPAM.

To obtain detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the section "Personal Data Processing Details."

Details of the processing of Personal Data

Personal Data are collected for the following purposes and using the following services:

• Contact User

  Contact Form (this Website)

  The User, by filling out the contact form with their Data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the header of the form.

  Personal Data Processed: last name; email; first name; various types of Data.

  Mailing list or newsletter (this Web site)

  By registering for the mailing list or newsletter, the User's email address is automatically added to a list of contacts to whom email messages containing information, including information of a commercial and promotional nature, relating to this Web Site may be sent. The User's email address may also be added to this list as a result of registering for this Web Site or after making a purchase.

  Personal Data Processed: email; name.

• Managing contacts and sending messages

  These types of services enable the management of a database of email contacts, telephone contacts, or contacts of any other type used to communicate with the User.
  These services may also enable the collection of data related to the date and time of the User's viewing of messages, as well as the User's interaction with them, such as information about clicks on links placed in messages.

  Mailchimp (Intuit Inc.)

  Mailchimp is an address management and email messaging service provided by Intuit Inc.

  Personal Data Processed: email; name.

  Place of processing: United States - Privacy Policy.

• Payment management

  Unless otherwise specified, this Web Site processes all payments by credit card, wire transfer or other means through external payment service providers. In general, and unless otherwise specified, Users are asked to provide payment details and personal information directly to such payment service providers.
  This Web Site is not involved in the collection and processing of such information: instead, it will only receive a notification from the payment service provider in question about the successful payment.

  PayPal (Paypal)

  PayPal is a payment service provided by PayPal Inc. that enables the User to make online payments.

  Personal Data Processed: last name; Usage Data; email; billing address; payment information; device information; name; phone number; password; Tracking Tool; username; various types of Data as specified by the service's privacy policy.

  Place of processing: See Paypal's privacy policy - Privacy Policy.

  Payment by bank transfer (this Website)

  In case the payment method chosen is direct bank transfer to the bank account specified by this Web Site, the Owner will collect the User's payment data, i.e., the originator's bank account number, SWIFT code, Bank and the name of the originator. This data will be collected and processed solely as part of the transaction and for billing purposes only.

  Personal Data Processed: last name; physical address; payment information; first name; company name.

  Satispay SPA

  Satispay S.p.A. is an Italian company, founded in 2013, that developed and operates the eponymous mobile application for digital payment and money transfer via the Internet.

  Stripe ( Stripe Technology Europe Ltd)

  Stripe is a payment service provided by Stripe Technology Europe Ltd.

  Personal Data Processed: last name; Usage Data; email; billing address; payment information; name; Tracking Tools; various types of Data as specified by the service's privacy policy.

  Place of processing: Ireland - Privacy Policy.

• Tag management

  This type of services is functional for the centralized management of tags or scripts used on this Web Site.
  The use of such services involves the flow of User Data through them and, where appropriate, their retention.

  Google Tag Manager (Google Ireland Limited)

  Google Tag Manager is a tag management service provided by Google Ireland Limited.

  Personal Data Processed: Usage Data; Tracking Tool.

  Place of processing: Ireland - Privacy Policy.

• Interaction with social networks and external platforms

  This type of service allows for interactions with social networks, or other external platforms, directly from the pages of this Website.
  Interactions and information captured by this Website are in each case subject to the User's privacy settings related to each social network.
  This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.
  It is recommended that Users disconnect from the respective services to ensure that the data processed on this Website is not linked back to the User's profile.

  Facebook Like button and social widgets (Meta Platforms Ireland Limited)

  The Facebook "Like" button and social widgets are Facebook social network interaction services, provided by Meta Platforms Ireland Limited

  Personal Data Processed: Usage Data; Tracking Tools.

  Place of processing: Ireland - Privacy Policy.

  Twitter Tweet button and social widgets (Twitter, Inc.).

  Twitter's Tweet button and social widgets are services for interacting with the social network Twitter, provided by Twitter, Inc.

  Personal Data Processed: Usage Data; Tracking Tools.

  Place of processing: United States - Privacy Policy.

  Linkedin social button and widgets (LinkedIn Corporation)

  The LinkedIn social button and widgets are LinkedIn social network interaction services provided by LinkedIn Corporation.

  Personal Data Processed: Usage Data; Tracking Tools.

  Place of processing: United States - Privacy Policy.

  "Pin it" button and social widgets from Pinterest (Pinterest, Inc.).

  Pinterest's "Pin it" button and social widgets are services for interacting with the Pinterest platform, provided by Pinterest Inc.

  Personal Data Processed: Usage Data; Tracking Tools.

  Place of processing: United States - Privacy Policy.

• Protection from SPAM

  This type of services analyzes traffic on this Web Site, potentially containing Users' Personal Data, in order to filter it from parts of traffic, messages and content recognized as SPAM.

  Google reCAPTCHA (Google Ireland Limited)

  Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
  Use of the reCAPTCHA system is subject to privacy policy and Google's terms of use .

  Personal Data Processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scrolling relative position; answers to questions; Tracking Tools.

  Place of processing: Ireland - Privacy Policy.

• Collection of privacy-related preferences

  This type of service allows this Web Site to collect and save Users' preferences regarding the collection, use and processing of their personal information, as required by applicable privacy legislation.

  Cookie Solution by iubenda (iubenda Ltd.)

  The iubenda Cookie Solution allows the Owner to collect and save Users' preferences regarding the processing of personal data and in particular the use of Cookies and other Tracking Tools on this Website.

  Personal Data Processed: Tracking Tool.

  Place of processing: Italy - Privacy Policy.

• Registration and authentication provided directly by this Web Site

  By registering or authenticating, the User allows this Web Site to identify him/her and give him/her access to dedicated services. Personal Data are collected and stored for registration or identification purposes only. The Data collected are only those necessary to provide the service requested by the User.

  Direct Registration (this Web Site)

  The User registers by filling out the registration form and providing their Personal Data directly to this Web Site.

  Personal Data Processed: ZIP code; city; tax code; last name; email; billing address; physical address; name; house number; phone number; VAT number; province; company name; Tracking Tool; various types of Data.

• Statistics

  The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

  Google Analytics (Google Ireland Limited)

  Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Web Site, compiling reports, and sharing them with other services developed by Google.
  Google may use the Personal Data to contextualize and personalize ads in its advertising network.

  Personal Data Processed: Usage Data; Tracking Tool.

  Place of processing: Ireland - Privacy Policy - Opt Out.

  Google Ads Conversion Monitoring (Google Ireland Limited)

  Google Ads conversion tracking is a statistics service provided by Google Ireland Limited that links data from the Google Ads ad network with actions taken within this Web Site.

  Personal Data Processed: Usage Data; Tracking Tool.

  Place of processing: Ireland - Privacy Policy.

  Tags for Pinterest conversions (Pinterest, Inc.).

  Tag for Pinterest conversions is a statistics service provided by Pinterest, Inc. that links data from the Pinterest ad network with actions taken within this Website.

   

  Users can opt-out of behavioral advertising features through their device settings, Pinterest's personalization settings or by visiting the AdChoices opt-out page.

  Personal Data Processed: Usage Data; Device Information; Tracking Tool.

  Place of processing: United States - Privacy Policy - Opt out.

  Facebook Ads conversion tracking (Facebook pixel) (Meta Platforms Ireland Limited)

  Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Meta Platforms Ireland Limited that links data from the Meta ad network with actions taken within this Web Site. The Facebook pixel monitors conversions that can be attributed to Facebook, Instagram and Audience Network ads.

  Personal Data Processed: Usage Data; Tracking Tools.

  Place of processing: Ireland - Privacy Policy.

  Meta Events Manager (Meta Platforms Ireland Limited)

  Meta Events Manager is a statistics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can give the Owner information about traffic and interactions on this Web Site.

  Personal Data Processed: Usage Data; Tracking Tools.

  Place of processing: Ireland - Privacy Policy.

• Viewing content from external platforms

  This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
  This type of service may still collect data about web traffic related to the pages where the service is installed, even when users are not using it.

  Google Maps Widget (Google Ireland Limited)

  Google Maps is a map display service operated by Google Ireland Limited that allows this Web Site to integrate such content within its pages.

  Personal Data Processed: Usage Data; Tracking Tool.

  Place of processing: Ireland - Privacy Policy.

  Google Fonts (Google Ireland Limited)

  Google Fonts is a font style display service operated by Google Ireland Limited that allows this Web Site to integrate such content within its pages.

  Personal Data Processed: Usage Data; Tracking Tool.

  Place of processing: Ireland - Privacy Policy.

Further information on the processing of Personal Data

• Online sale of goods and services

  The Personal Data collected is used to provide services to the User or to sell products, including payment and eventual delivery. The Personal Data collected to finalize payment may be that of the credit card, bank account used for the transfer, or other payment instruments provided. The Payment Data collected by this Web Site depends on the payment system used.

User Rights

Users may exercise certain rights with respect to the Data processed by the Data Controller.

In particular, the User has the right to:

• revoke consent at any time. You may revoke your previously expressed consent to the processing of your Personal Data.
• object to the processing of your Data. You may object to the processing of your Data when it is done on a legal basis other than consent. Further details on the right to object are provided in the section below.
• access your Data. You have the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing and to receive a copy of the Data processed.
• verify and request rectification. Users may verify the accuracy of their Data and request that it be updated or corrected.
• obtain restriction of processing. When certain conditions are met, the User may request restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.
• Obtain the deletion or removal of their Personal Data. When certain conditions are met, Users may request that their Data be deleted by the Data Controller.
• receive its Data or have it transferred to another data controller. The User has the right to receive its Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred unimpeded to another data controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User's consent, a contract to which the User is a party or contractual measures related thereto.
• Propose complaint. The User may propose a complaint to the competent data protection supervisory authority or take legal action.

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or in pursuit of a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are advised that if their Data were processed for direct marketing purposes, they may object to the processing without providing any reasons. To find out whether the Data Controller processes Data with direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise rights

To exercise the User's rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Holder as soon as possible, in any case within one month.

Cookie Policy

This Web Site makes use of Tracking Tools. To learn more, the User may consult the Cookie Policy.

More information about the treatment

Litigation defense

The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific disclosures

Upon the User's request, in addition to the information contained in this privacy policy, this Web Site may provide the User with additional and contextual disclosures regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For operation and maintenance purposes, this Web Site and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to "Do Not Track" requests

This Web Site does not support "Do Not Track" requests.
To find out whether any third-party services used support them, the User is encouraged to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details it has. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Controller will collect the User's consent again, if necessary.