Frequently Asked Questions (FAQ)
Frequently Asked Questions
🛒 Orders and Shipping
Q: What is the minimum order amount?
A: We do not have a minimum order amount. You can purchase even a single product.
Q: How long does shipping take?
A: We ship within 24-48 business hours. Delivery times vary from 1-3 business days in Italy; delivery times may be longer for Southern Italy and disadvantaged areas.
Q: Do you ship internationally?
A: Yes, we ship throughout Europe. Contact us for custom quotes.
🧪 Products and Use
Q: Are your products suitable for professional use?
A: Absolutely! We have a dedicated B2B line with sizes and prices for professionals.
Q: Do you provide recipes and usage guides?
A: Yes, many products include detailed instructions. We also offer technical support.
Q: Are the products certified?
A: All our products comply with food regulations. Some supplements are registered with the Ministry of Health.
🌱 Special Products
Q: Do you have vegan products?
A: Yes! We have a wide selection of 100% plant-based products, clearly identified.
Q: Are there gluten-free products?
A: Many of our products are naturally gluten-free. Always check the label.
Q: Do you have sweeteners for diabetics or with a low glycemic index?
A: Yes, we offer erythritol, stevia, and other low glycemic index sweeteners.
💼 B2B Services
Q: Do you offer quantity discounts?
A: Yes! Contact us for custom quotes on large quantities.
Q: Do you provide technical consultations?
A: We offer technical support for the professional use of our products.
📞 Contacts and Support
Q: How can I contact you?
A: You can write to us via email or use the contact form on the website. We respond within 24 hours.
Q: Do you have a telephone customer service?
A: Yes! +390114114163 also active on Whatsapp. For urgent or technical matters, we recommend writing to us via email so that an operational team is available 7/7 to handle your request. (info@saporepuro.com)
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